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Customer Service

	General Information on the Rental Service:
	Available Memberships		Find out what types of memberships we offer
	Available Rental Plans		Find out how much it costs to have a membership at nymMEDIA
	Terms		Info on what you get when you open an account at nymMEDIA
	Cancelling Your Membership		Find out how easy it is to cancel your membership
	Our Policy on Lost or Damaged DVDs		Find out what our policy is on DVDs lost or damaged
	Requests for Titles		How does nymMEDIA decide what to buy and how can I influence it?
	Availability Indicators		What do "Short Wait" and "Medium Wait" mean?
	Request Password		Request that we send your password via email to the address we have on file for you.
	Rental Queue Help		How to add movies to your rental queue, change the order in the queue, etc.
	Shipping Help		Find out when to expect the DVDs in your mail box and how to return them
	Billing and Pricing		Info on Terms of Payment, Fees, Taxes, etc.
	Vacation Holds		Need to go on a short break but don't want to close your account? Find out how.
	Gift Certificates		How to give the gift of porn.
	Open Rental Slots		What happens if you return a DVD and no movie in your queue is in stock?
	Review Guidelines		Follow these guidelines when you submit a review.
	Browser Compatibility Issues		Find out what browsers you can use to successfully navigate our site.
	Privacy Policy		Find out how nymMEDIA uses the personal information you submit.
	Special Offer		Earn $1 credit per movie review. Find out more.
	Rent it - Like it - Buy it		You can buy any DVD you rent at a great discount.
	Don't Rent it - Buy it		You can buy any DVD we sell at a great discount - even if you're not a member.
	Protection of Copyright		Can you copy the DVDs you rent from us? Find out.

	FAQ:
	Who is nymMEDIA?
	What should I expect from my membership?
	How can I get the most out of the nymMEDIA Service?
	How long will it take to get the DVDs?
	Why can't I put a movie in my rental queue?
	How can I request a movie I'd like to rent but don't see on your site?
	Can I use HTML to spruce up my movie reviews?
	I'm not addicted to pornography. Why should I open an account?
	What's the best rental plan you offer?
	Do the DVDs arrive in a non-descript package?
	What's your policy on mail loss?
	Where are you located?
	What if I forget my password or my user name?
	When do you charge my credit card?
	What's the meaning of the wait indicators for your movies?
	How does your service compare to Netflix?
	How does your service work with 2 distribution centers?
	When you guys started shipping DVDs in 2001, you were the only company doing what you do. Today you have cheaper competitors. Why haven't you lowered your membership rates to be more in line with theirs?
	Can I request that I get only DVDs that have no copy protection?
	How do I submit a review of one of your movies?