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Customer Service
  General Information on the Rental Service:  
  Available Memberships   Find out what types of memberships we offer  
  Available Rental Plans   Find out how much it costs to have a membership at nymMEDIA  
  Terms   Info on what you get when you open an account at nymMEDIA  
  Cancelling Your Membership   Find out how easy it is to cancel your membership  
  Our Policy on Lost or Damaged DVDs   Find out what our policy is on DVDs lost or damaged  
  Requests for Titles   How does nymMEDIA decide what to buy and how can I influence it?  
  Availability Indicators   What do "Short Wait" and "Medium Wait" mean?  
  Request Password   Request that we send your password via email to the address we have on file for you.  
  Rental Queue Help   How to add movies to your rental queue, change the order in the queue, etc.  
  Shipping Help   Find out when to expect the DVDs in your mail box and how to return them  
  Billing and Pricing   Info on Terms of Payment, Fees, Taxes, etc.  
  Vacation Holds   Need to go on a short break but don't want to close your account? Find out how.  
  Gift Certificates   How to give the gift of porn.  
  Open Rental Slots   What happens if you return a DVD and no movie in your queue is in stock?  
  Review Guidelines   Follow these guidelines when you submit a review.  
  Browser Compatibility Issues   Find out what browsers you can use to successfully navigate our site.  
  Privacy Policy   Find out how nymMEDIA uses the personal information you submit.  
  Special Offer   Earn $1 credit per movie review. Find out more.  
  Rent it - Like it - Buy it   You can buy any DVD you rent at a great discount.  
  Don't Rent it - Buy it   You can buy any DVD we sell at a great discount - even if you're not a member.  
  Protection of Copyright   Can you copy the DVDs you rent from us? Find out.  

  FAQ:  
  Who is nymMEDIA?  
  What should I expect from my membership?  
  How can I get the most out of the nymMEDIA Service?  
  How long will it take to get the DVDs?  
  Why can't I put a movie in my rental queue?  
  How can I request a movie I'd like to rent but don't see on your site?  
  Can I use HTML to spruce up my movie reviews?  
  I'm not addicted to pornography. Why should I open an account?  
  What's the best rental plan you offer?  
  Do the DVDs arrive in a non-descript package?  
  What's your policy on mail loss?  
  Where are you located?  
  What if I forget my password or my user name?  
  When do you charge my credit card?  
  What's the meaning of the wait indicators for your movies?  
  How does your service compare to Netflix?  
  How does your service work with 2 distribution centers?  
  When you guys started shipping DVDs in 2001, you were the only company doing what you do. Today you have cheaper competitors. Why haven't you lowered your membership rates to be more in line with theirs?  
  Can I request that I get only DVDs that have no copy protection?  
  How do I submit a review of one of your movies?  
     

  Customer Service Hotline: 1-866-412-1400 (Toll free)  
  Customer Service E-mail: CustServ@nymmedia.com  
  Technical Support: Support@nymmedia.com  
     
Top Rentals (August 2008)
1. Fleet Week
2. Folsom Prison
3. Fearless
4. Massive
5. Grunts: The New Recruits
6. Jock Itch
7. King Size
8. Men's Room III: Ozark Mtn. Exit 8
9. Overtime
10. For a Few Inches More

Top Rated (2001-2008)
1. Alpine Adventure
2. Michael Lucas' Auditions Volume 04
3. Frisky Summer 4
4. Out of Athens - Part 1
5. Hot Times in Little Havana
6. Through the Woods
7. The Jan Dvorak Story
8. Greek Holiday Part 2: Cruising Mykonos
9. Slammer
10. Twisted

Latest Additions to Our Library (11/13/08)
1. Wanted: The Owen Hawk Collection
2. Farts!: Director's Cut
3. Rough & Ready
4. Casting Madrid Vol. 2
5. Skin Deep Part 1
6. Bare Under the Sun
7. Hard Privates 2
8. More Tales 2
9. Guys Gone Wild: Beach Bums
10. Shafted Uncut

Coming Soon - Request it now!
1. Suckers Fuckers & Strokers
2. Hot House Backroom Volume 8
3. House Call
4. Measure Up
5. PISS!
6. Road Trip 7: Napa Valley
7. The Best of Tristan Paris vs. Lane Fuller
8. Straight Boy
9. Centurion Muscle VI: Monument
10. Perfect Pairs 1

Buy Now Previously Viewed
1. H2O
2. Naked Muscles 2: The New Breed
3. Rocks and Hard Places Part 1
4. Rocks and Hard Places Part 2
5. Longboard
6. São Paulo
7. Raw Retreat
8. Bareback Cumparty 3: Back for More!
9. Breathless
10. La Dolce Vita Part 1
11. Deeper
12. The Farmer's Son
13. Folsom Filth
14. Justice
15. Take It Like a Bad Boy